Download, activate, and uninstall Prezi for Windows / Mac
To download Prezi for Windows / Mac, take the following steps.
First, access the Prezi for Windows / Mac page from the Prezi website. Once you are there, you can download by clicking on the 'Download' button.
If you have any further technical issues with your Prezi for Windows / Mac, please click here.
Alternatively, you can log in using your Facebook account if you have already connected it when registering with Prezi.
Note: The ability to install Prezi on up to three different computers is intended to allow you as the license holder to operate Prezi on several devices. It is NOT intended as a way for three different people to gain access to Prezi. For information on acquiring a multiple license account, click here.
Prezi for Windows / Mac needs to be activated upon download, at the end of your 30-day trial, and after your license is annually renewed. This process should work automatically without you noticing, providing that you are connected to the internet. If you are asked to activate your copy of Prezi for Windows/ Mac after your initial download, it is most likely because your 30-day trial has expired, or your license has been renewed and you are not connected to the internet. If you see a message asking you to activate, please close Prezi for Windows / Mac, make sure you are connected to the internet, and reopen the application. You should not be prompted to activate again until your license is automatically renewed the next time.
If you have taken the above steps and are still experiencing problems, please close Prezi for Windows / Mac, ensure that cookies are allowed, and set your internet browser to remember your Prezi.com password. Otherwise you may be prompted to log in every time you open the application.
You may be having problems due to a conflict with an old version of Prezi Desktop that you may have installed on your computer. We seriously recommend removing any previous versions of Prezi Desktop as having two versions of Prezi Desktop installed on your computer may well cause you problems at a later date.
If you are still having problems with activation, you can consult the online Prezi community for assistance. Please note that much of the advice on this forum is not from Prezi employees, but from other users with similar experiences. Therefore, Prezi cannot officially endorse all of the advice on this forum, but for issues regarding Prezi activation, this page is a good place to start.
First, access the Prezi for Windows / Mac page from the Prezi website. Once you are there, you can download by clicking on the 'Download' button.
- Your download will start as soon as you click the button - save the file to your hard drive, and wait for it to download.
Windows Users:
- Once you have downloaded Prezi from the Prezi for Windows / Mac page, double-click on the file to run the install program.
- Accept the terms and agreement.
- Once you have successfully installed, you will see this window.
Mac Users:
- Mac Users will then be prompted to move the application to their applications folder. Follow the instructions by dragging the Prezi icon into the Applications folder.
- After you have done this, open the Applications folder and start running Prezi.
- You are now ready to run Prezi!
If you have any further technical issues with your Prezi for Windows / Mac, please click here.
Activating your copy of Prezi:
To activate (log in to) Prezi:
Upon launching Prezi for Windows / Mac, you will be prompted to enter your Prezi account details. Fill in your e-mail address and password and then click 'Log in' to start running Prezi.Alternatively, you can log in using your Facebook account if you have already connected it when registering with Prezi.
To deactivate (log out of) Prezi:
Select 'Account' from the Prezi for Windows / Mac toolbar. Then click on 'logout'.Note: The ability to install Prezi on up to three different computers is intended to allow you as the license holder to operate Prezi on several devices. It is NOT intended as a way for three different people to gain access to Prezi. For information on acquiring a multiple license account, click here.
Prezi for Windows / Mac needs to be activated upon download, at the end of your 30-day trial, and after your license is annually renewed. This process should work automatically without you noticing, providing that you are connected to the internet. If you are asked to activate your copy of Prezi for Windows/ Mac after your initial download, it is most likely because your 30-day trial has expired, or your license has been renewed and you are not connected to the internet. If you see a message asking you to activate, please close Prezi for Windows / Mac, make sure you are connected to the internet, and reopen the application. You should not be prompted to activate again until your license is automatically renewed the next time.
If you have taken the above steps and are still experiencing problems, please close Prezi for Windows / Mac, ensure that cookies are allowed, and set your internet browser to remember your Prezi.com password. Otherwise you may be prompted to log in every time you open the application.
You may be having problems due to a conflict with an old version of Prezi Desktop that you may have installed on your computer. We seriously recommend removing any previous versions of Prezi Desktop as having two versions of Prezi Desktop installed on your computer may well cause you problems at a later date.
To remove an existing version of Prezi Desktop:
Mac Users:
- Open your applications folder. Scroll through until you find any existing version of Prezi Desktop and right-click on it. From there select the option to 'Move to Trash'. Alternatively, you can simply drag the Prezi Desktop icon into your Trash folder (usually located at the bottom right of your screen).
Windows Users:
(Note: These instructions are based on Windows 7)- Open 'Control Panel' and select 'Programs'.
- Next, click 'Unistall a program' to bring up a list of programs currently installed on your computer.
- Find any previous version of Prezi Desktop, click on it and then select 'Uninstall'.
If you are still having problems with activation, you can consult the online Prezi community for assistance. Please note that much of the advice on this forum is not from Prezi employees, but from other users with similar experiences. Therefore, Prezi cannot officially endorse all of the advice on this forum, but for issues regarding Prezi activation, this page is a good place to start.
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